AI property desk for small landlords
Every tenant request, sorted before you pick up the phone.
Emails, texts and repair requests land in one place. The AI flags what's an emergency, which contractor to call, and drafts the replies. You approve and send.
Built in South Florida for owners managing a handful of units, not hundreds.
Water is coming out from under the kitchen sink and it's all over the floor
→ Call Ray Ortiz Plumbing · reply drafted
AC is running but blowing warm. It's 84 in here
→ Text Tony at CoolBreeze AC · reply drafted
The bathroom outlet doesn't work anymore
→ Ask tenant to press GFCI reset first
We'd like to renew for another year, what do we need to do?
How it works
Three steps, and you stay in charge of every one.
Messages come in
Paste a tenant email, upload a screenshot of a text, or let tenants use your own request form. Everything lands in one queue.
The AI sorts them
Each request gets an urgency level and a trade, is matched to your preferred plumber, electrician or AC tech, and comes with safety tips when it's serious.
You approve and send
Replies to the tenant and the contractor are already written. Edit if you like, send them yourself, and mark the job done.
What it sorts
Four levels, so the leak never waits behind the parking question.
- Active flooding or burst pipe
- Gas smell, smoke or sparks
- Sewage backup
- Lockout at night
- AC not cooling in summer heat
- No hot water
- Only toilet not working
- Fridge not cooling
- Dripping faucet
- Dead outlet
- Door off its track
- Pests, no health risk
- Lease renewals
- Rent and deposit questions
- Parking and pets
- Cosmetic touch-ups
Why landlords like it
Less sorting, fewer missed messages, more evenings back.
Nothing goes out without you
Every reply is a draft until you send it. Routine answers can go automatic later, but only when you decide.
Your contractors, not ours
Keep your own list of trusted trades. The desk suggests who to call and writes the message with the address and details.
A summary, not an inbox
A short rundown every few hours: what to do now, what can wait until this week, and what's already handled.
What's coming
We start simple and add what actually helps.
Request desk
Paste emails, upload text screenshots, and sort them with drafted replies, a contractor list and a status for every job.
Tenant request page
A simple page at your own address where tenants report problems and ask questions. Requests arrive already sorted.
Email monitoring and scheduled summaries
Connect your inbox so tenant emails are picked up automatically, with a summary delivered every few hours.
Text messages and routine auto-replies
Tenant texts processed automatically, and answers to common questions sent without you, with your approval rules.
Pilot program
We're setting up a small group of landlords first.
Each pilot landlord gets their own desk at their own address, set up with their properties and contractors, and a say in what we build next.